Software & data retail, fashion & fmcg jobs in Nigeria

The IT Service Desk Supervisor takes responsibility for managing a team of IT Service Desk staff. With their team, they are also responsible for managing incidents through to successful completion thereby ensuring client satisfaction.

The IT Service Delivery Lead is accountable for the end-to-end delivery of programs and projects to meet company needs and is responsible for customer relationships across their span of control.  IT Service Delivery Lead assists with the establishment of RSNL infrastructure to support and guide the business in its information technology effort ...

The Service Desk Agents provide customer support to end users of IT services provided by the company. They troubleshoot customers’ issues, carry out network repairs and collaborate with other technical profiles to help solve customers’ problems. The Service Desk Agents provide customer support to end users of IT services provided by the compa ...

The IT Network Engineer is proactive in identifying, investigating, and resolving technical incidents and problems and restoring service by managing incidents to resolution. Their primary objective is to ensure zero missed service level agreement conditions. The IT Network Engineer focuses on second-line support for medium complexity incidents ...