Customer service & support retail, fashion & fmcg jobs in Lagos

Kubona is a Premium fashion retail brand at Oniru, Lagos that serves as the recommended source of Premium items that empower our customers to express their life aspirations & accomplishments through fashion. As a Customer Relationship Associate, you will assist the organization with all the activities involved Customer Acquisition & Retention.

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders and modifications, and escalate complaints across a number of communication channels.

We are looking to hire a results-driven sales representative to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels, and profitability.

The customer service representative will be directly responsible for customer service and the processing of online and phone orders. Other duties for this role will include customer complaint management, handling inquiries, managing third-party courier companies, and day-to-day routine tasks execution. They must be knowledgeable about the produ ...

We are seeking to hire a positive, professional, and enthusiastic online customer/trade attendant who displays excellent patience under pressure while communicating with customers through various channels.