Christian Aid (CA) is a UK-based international NGO, partnering with others to end poverty in Africa. At the heart of this vision is the transformation of the lives of people who live in poverty, empowering them to have a brighter future. Christian Aid works in more than 30 countries and has been operating in Nigeria since 2003. The Nigeria Country programme focuses on Community Health and HIV, Accountable Governance including humanitarian response and Gender.
- Role purpose: To support Christian Aid's development, implementation and monitoring of a 4-month WFP food distribution project.
- Based in Borno state (Dikwa) the role is part of the wider Nigeria Country Team.
- The role works closely with the Warehouse Coordinator based in Maiduguri, as well as other colleagues from the Nigeria team.
- The role holders will be based at Christian Aid’s warehouse in Dikwa and Mongunu respectively and will be supporting the Warehouse Coordinator in all aspects of Warehousing including collection, transport and loading and offloading of goods, inventory reporting and stock monitoring.
- Movement of goods is supported from point of collection through to distribution to beneficiaries. This includes loading, transportation and off-loading of goods.
- Support provided in completion of inventory reports as required.
- Information is inputted into forms, reports, logs and records and information and databases.
- Inventory is regularly checked.
- Stock inventory is effectively maintained.
- Warehouse is kept clean, tidy and well organised.
- External: World Food Programme and Logistics cluster
- Internal: Warehouse Coordinator, the wider project team, Nigeria country team and humanitarian colleagues.
- Makes day-to-day decisions to contribute to supporting the transport and warehousing of food stocks for humanitarian programmes.
- Needs to have a detail-focussed approach to work.
Developing self and others:
- The Warehouse Assistant is expected to work closely with both the Nigeria team and humanitarian colleagues, adapting to changing priorities but also contributing to an organizational culture of collaboration, accountability, clear communications and compliance.
Applied skills/knowledge and expertise Essential:
- Minimum of Ordinary National Diploma with basic knowledge of clerical work.
- At least 6 months of evidenced experience.
- Good communication skills (oral and written English)
- Basic computer skills.
- Good interpersonal, organisational and communication skills.
- Administrative and logistical support experience.
IT competency required:
LEVEL 1: You are expected to be able to:
- Work in a reliable, helpful and cooperative way with all colleagues and provide help to others without needing to be asked.
- Willingly participate in teamwork and contribute ideas, including those that may be beyond own or team role.
- Keep others informed about what is going on in your own work area.
- Treat everyone with courteousness, dignity and respect, accepting that people are different and have different views.
- Act and behave consistently with what you say.
- Communicate clearly and concisely, verbally and in writing.
- Pass on a clear message or information promptly and accurately.
- Ask additional questions to clarify when needed.
- Explain things simply and in a different way if someone appears not to have understood.
- Be aware of how your actions and words impact on others and adapt if necessary.
- Use resources economically and without unnecessary waste, whether these are Christian Aid resources or wider environmental resources.
- Recognise that time is a resource and take responsibility for managing your time effectively.
- Agree your work plan, keep track of your own progress and keep others informed.
- Check the quality of own work and deliver to expectations.
- Seek clarification and support from the manager when needed and to ensure appropriate sign-off.
- Respond promptly to the requests of others, seeking guidance on priorities and workload when needed.
- Consider the consequences of your actions, including the impact on your work and colleagues.
- Take personal responsibility for your actions.
- Question and ask for advice on own knowledge and skills gaps in order to learn.
- Regularly ask for and act on feedback on own performance.
- Assist others by showing how to complete basic day to day tasks.
- Demonstrate concern for the well-being of others.
- Act and behave consistently in line with Christian Aid’s values.
Strive for improvement:
- Demonstrate openness to change.
- Respond quickly and helpfully to new initiatives.
- Find ways to make improvements in own work.
- Show initiative when faced with problems.
- Willingly share knowledge and information that may help others.