Waitress

New

Anonymous Employer

Job Summary

Take orders and deliver food and beverages to customer. Effectively communicate with Kitchen to make sure orders are accurate and delivered promptly.

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

·       Provide excellent customer service to everyone who visits our restaurant. 

·       Assist diners with ordering by answering menu questions or making recommendations upon request.

·       Take accurate food and drink orders using a POS system and communicate order details to the kitchen staff as needed. 

·       Inform guests about restaurant customer loyalty program, or any other specials and promotions. 

·       Up-sell any additional products when appropriate.

·       Serve food and drink orders to guests. 

·       Present and pour wine selections with the appropriate stemware.

·       Stay up to date on any menu changes and daily specials. 

·       Check in with diners to make sure they are enjoying their meals and correct any problems.

·       Clear away dirty plates, glassware, flatware and linens and clean tables after diners have finished. 

·       Maintain a neat and clean dining area.

·       Roll silverware, set up food stations, and prep for the next shift. 

·       Deliver bills and process bill payments.

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