Vice President, Human Resources and Shared Services

Job Summary

Assembling and managing a multidisciplinary set of professionals/service providers to provide integrated support and insure the smooth, safe, secure and sustainable functioning of the company, its facilities, assets and employee work tools.

  • Minimum Qualification: Degree
  • Experience Level: Executive level
  • Experience Length: 15 years

Job Description

The VP Human Resources and Shared Services (HR & SS) is responsible for ensuring that the overall administration, coordination, and evaluation of human and shared services resources plans and programs are realized. Therefore, their essential job responsibilities include:

  • Assembling and managing a multidisciplinary set of professionals/service providers to provide integrated support and insure the smooth, safe, secure and sustainable functioning of the company, its facilities, assets and employee work tools.
  • Monitoring assessing, repairing and upgrading the facilities and systems to fully support corporate requirements for all business functions.
  • Developing and administering human resources plans and procedures that relate to company personnel
  • Planning, organizing, and controlling the activities and actions of the HR & SS division
  • Contributing to the development of department goals, objectives, and systems for Human Resources and other shared services departments

Human Resources:

  • Implementing and revising a company’s compensation program
  • Creating and revising job descriptions
  • Conducting periodic employee and salary surveys
  • Developing, analyzing, and updating the company’s salary budget
  • Developing, analyzing and updating the company’s evaluation program
  • Developing, revising, and recommending personnel policies and procedures
  • Maintaining and revising the company’s handbook on policies and procedures
  • Performing benefits administration
  • Maintaining employee development program
  • Coordinating Performance and Talent management
  • Maintaining inclusion and diversity programs
  • Overseeing recruitment efforts for all personnel, including writing and placing job ads
  • Conducting new employee orientations and employee relations counseling
  • Overseeing exit interviews
  • Maintaining department records and reports
  • Participating in administrative staff meetings
  • Maintaining company directory and other organizational charts
  • Recommending new policies, approaches, and procedures
  • Making recommendations to an organization’s leadership based on analyses of worker productivity.
  • Identifying ways to maximize the value of the organization’s employees and ensure all human resources are being utilized as efficiently as possible.
  • Fostering a culture of teamwork, openness, supportiveness, and fun along with dedication to delivering quality work on time.
  • Managing/performing administrative duties for various functions at the Corporate HQ and branch offices which involve high-level contacts and exposure to sensitive information, requiring considerable use of tact, diplomacy, discretion, and judgment.

Shared Services:

  • Meeting leadership requirements for head and satellite offices, productivity tools and logistics (vehicles, security, hotel, etc.).
  • Developing performance metrics and deliver according to agreed service levels
  • Collaborating with external vendors for office and general supplies and provide guidance and direction for corporate procurement.
  • Implementing sustainable practices for business efficiency that reflect positively on external perceptions of all locations.
  • Driving Operational Excellence –Technology, innovations in energy efficiency, sustainable practices, business efficiency & external perceptions of the company.
  • Leading responsible divisional Investment Practices –use of expense/capital budgets with the goal of improving and maintaining the assets ensuring full/beneficial operations.
  • Managing select vendor(s) and insure contract terms are met. Work with Legal unit to initiate contracts with vendors and ensure contracts are renewed/updated as needed.
  • Resolving contractual issues with assistance of COO and legal adviser as required.
  • Managing office service vendors, including security, food &beverage, production/common area janitorial and maintenance, hazardous waste and recycling providers.
  • Negotiating with office supplies vendor to ensure high service level and discounted pricing continues as ordering volume increases to support site growth.
  • Supporting IT with copier/printer management.
  • Onboarding janitorial and maintenance staff to adhere to global practices and requirements.
  • Managing security badging system, including issuance of new badges and auditing/maintaining system to ensure secured access.
  • Taking Responsibility for office space planning and moves and assisting with overall Facility Master Plan.
  • Developing and tracking capital and expense budgets for Facilities Site Services.
  • Liaising with building owner (where leased) on special projects and all necessary inspections.

Required Qualifications and Experience

  • B.Sc or BA degree in any Social Science discipline from a reputable university.
  • Analytical/Critical and Strategic Thinking Skills
  • Excellent Decision-making
  • Excellent Organizational Skills
  • Excellent Interpersonal and Leadership skills
  • Ability to Work in a Team Environment
  • Must be able to quickly adapt to work needs
  • Excellent Verbal & Written Communication Ability
  • Ability to Constructively Coordinate & Oversee Work of Others
  • Strong in ethical conduct
  • Good project management skills
  • 15+ years’ experience, 7 years of which must be in senior HR generalist position.

Added Advantage:

  • B.Sc. in HR or Management or Industrial Relations; M.Sc. or M.A Degree in Management or Business or HR; Professional certifications in HR or Management from a renowned HR or management certification institute.

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