Travel consultant

Job Summary

Person with great interpersonal skills, responsible for advising clients and providing suitable travel options to suit budget, preferences of clients

  • Minimum Qualification: Others
  • Experience Level: Executive level
  • Experience Length: 1 year

Job Description

Responsibilities:

  • Research various destinations for all information including prices, customs, weather conditions, reviews etc.
  • Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
  • Organize travels from beginning to end, through booking tickets and accommodation, arranging excursions and day tours, securing ground transportation etc.
  • Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
  • Collect deposits and balances
  • Use promotional techniques and prepare promotional materials to sell itinerary tour packages
  • Handle unforeseen problems and complaints 
  • Attend travel shows and conferences to maintain familiarity with tourism trends
  • Create and update electronic records of clients
  • Maintain relationships with key persons
  • Keep financial statements and documents
  • Reach the revenue and profit targets
  • Make error free bookings on GDS
  • Interact with clients on a regular basis
  • Work on different aspects of product development and operations
  • Itinerary creation and design
  • Drive sales for domestic and international packages
  • Fostering existing relationships and developing new ones

 Requirements:

  • Proven working experience as a travel consultant
  • Excellent knowledge of traveling software especially Amadeus (computer reservations systems, GDS systems and e-travel)
  • Proficiency in English; knowledge of additional languages is an advantage
  • Exemplary sales skills and customer oriented approach
  • Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
  • Ability to present, persuade and communicate effectively
  • Demonstrable ability to handle crises
  • 1-3 years experience
  • Sound computer knowledge and IT skills
  • Excellent customer handling skills
  • Proficient in verbal and written English
  • Willing to learn, proactive and creative
  • Excellent interpersonal skills
  • Love travelling
  • Ability to work in a team
  • Ability to drive added advantage

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