Telesales Analyst

New

Anonymous Employer

Job Summary

We are currently recruiting for the position of Telesales Analyst

  • Minimum Qualification: HND
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

  • Your team is responsible for over 5000 Active Clients on our  database, ensuring repeat business from them and providing the best service
  • You will make at least 60 calls per day, working with channel partners, generating interest and listings on our platform, qualifying prospects and closing sales.
  • There are team members who will work together with you to ensure the success of your role.
  • It is your job to build and maintain relationships with existing and new clients and ensure that your revenue and job target is achieved by doing these.

Organizational:

  • Source new sales opportunities in existing companies through outbound lead follow-up and emails
  • Influence customers to list their jobs on our platform, buy & retain the company’s services by following a prepared script to give product reference information.
  • Close sales and achieve monthly & quarterly targets
  • Perform effective online demos to prospects

Functional:

  • Understand customer needs and requirements - Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Keep records of calls and sales and note useful information
  • Capture complete information in the Customer Relationship Management (CRM) System.
  • Team with In-House partners (Sales Fulfillment team, sales, Customer Service, Banner Ad, Career Services) to build pipeline and close deals 
  • Other sales activities and assignments as assigned by supervisor
Key Relationships:
  • Customer service Team
  • Recruitment Team
  • Products Team
  • Finance

KPIs to measure success:

  • Revenue Growth
  • Number of Quick recruit sales
  • Number of listings generated
Key Skills & Competencies
Skills:
  • HND or BSC in a business-related discipline
  • Proven working experience in telesales preferably B2B sales & account management
  • Excellent use of MS office packages
  • Proper understanding of the CRM software e.g Zoho
  • Good record-keeping and follow-up
  • Sales & Customer Service experience
Competencies:
  • Very strong in oral and written communication in English
  • An energetic attitude
  • Good listening & communication skills
  • Multi-tasking ability
  • Excellent problem-solving capabilities
  • Computer experience
  • Relentless Selling
  • Very articulate and Courteous
  • Excellent Telephone Etiquette
  • Time Management

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Lagos
| Full Time |
NGN Below 75,000
1mo
Anonymous Employer
Lagos
| Full Time |
NGN Confidential
3w