We are seeking an innovative, results-oriented IT professional and developer to provide technical support to our business of redefining healthcare delivery operations in Africa.
As our Technology & Development Executive, the successful candidate will be responsible for leading our deployment and build innovative functionalities into our website and mobile applications. Working closely with our international partners, the candidate will have a prominent role in shaping our mobile technology to serve our subscribers.
Basically, the ideal candidate must be a full-stack developer, intelligent, experienced and skilled enough to collect and collate data from different sources, turn this data into useful information, turn the information into insights and then work with management to use this insight to make business decisions.
Responsible for the maintenance, management, and enhancement of our website, its layout and all user interfaces using standard practices.
Must be capable of collecting data from primary and secondary sources and develop and maintain databases of the collected data.
Must be capable of integrating data from various back-end services and databases into our website.
Constant communication and work with other departments such as marketing and graphic designers to deploy content.
Interpret data, identify and analyze trends and patterns in the data and use this to provide ongoing reports to management.
To maintain a usage inventory of all users - subscribers, providers and submit regular reports around this to management including reporting any suspected misuse or security breaches.
Research, resolve and respond to subscriber issues/problems/questions received via e-mail, telephone calls or web request forms.
Create quality support tickets to ensure proper information has been gathered and documented in the case of customer issues.
Perform hands-on fixes, including but not limited to installing and upgrading software, installing hardware, and configuring systems and applications.
Coordinate all scheduling and technical support related to the use of the company’s telehealth platform.
As needed, provide training on the company’s telehealth platform, including its usage, etiquette, best practices, procedures and protocols.
Experience With Source Code and Version Repository
Microsoft ASP.NET MVC, Web API Experience
A solid understanding of how web applications work including security, session management, and best development practices.
Adequate knowledge of relational database systems, Object Oriented Programming and web application development
Basic knowledge of Search Engine Optimization process
Strong kills in Excel (for descriptive statistics and analysis), R (for statistical computing and graphics), SAS (for business intelligence and data management), and Hadoop or MondoDB (cloud-based database management systems).
Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques.
BSc in Information Technology, Computer Science, Information Management or related field. A higher degree will be an advantage.
Compensation: This will depend on the
experience. Range N100-N120K/month