We support a number of POS organizations who are users of our software. We are looking for resourceful, vibrant purpose-driven professionals with high integrity as IT support personnel that will provide support to users of our various solutions in a manner that maintains our tradition of high level of excellent service delivery
Locations: Lagos,Delta, South-West and North
Job Duties / Responsibilities:
Provide technical support (field location) to merchants
Interface with software development team and other departments
Ability to manage ICT infrastructure
Educate merchants on POS use
Must be able to ride a bike
Exposure to different software development technologies
Ability to communicate openly and effectively
Strong customer / end-user / client service orientation.
Keen attention to detail.
Candidate must be fluent in English and should be able to use a POS terminal efficiently.
Deep understanding of different terminal types
Capability for problem-solving, decision making, sound judgment, assertiveness. Strong analytical and troubleshooting skills
Highly self-motivated. A self-starter who is comfortable working independently and without full direction
What We Offer:
Working with a highly-motivated team
Casual work environment, rewards and recognition
Investment in growing your career and providing you opportunity to have an immediate and massive impact on a growing company.