Job Summary

We support a number of organizations who are users of our software. We are in search for smart, resourceful, vibrant and purpose driven professionals.

  • Minimum Qualification: HND
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

We support a number of POS organizations who are users of our software. We are looking for resourceful, vibrant purpose-driven professionals with high integrity as IT support personnel that will provide support to users of our various solutions in a manner that maintains our tradition of high level of excellent service delivery

Locations: Lagos,Delta, South-West and North


Job Duties / Responsibilities:

Provide technical support (field location) to merchants

Interface with software development team and other departments

Ability to manage ICT infrastructure

 Educate merchants on POS use

 Assessment Parameters:

Must be able to ride a bike

Exposure to different software development technologies

Ability to communicate openly and effectively

Strong customer / end-user / client service orientation.

Keen attention to detail.

Candidate must be fluent in English and should be able to use a POS terminal efficiently.

Deep understanding of different terminal types

Capability for problem-solving, decision making, sound judgment, assertiveness. Strong analytical and troubleshooting skills

Highly self-motivated. A self-starter who is comfortable working independently and without full direction

 

What We Offer:

Working with a highly-motivated team

Casual work environment, rewards and recognition

Investment in growing your career and providing you opportunity to have an immediate and massive impact on a growing company.

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