Team Lead, Internal Control and Compliance

Job Summary

Credit Direct Limited a leading innovation-driven financial services company based in Lagos, Nigeria with branches spread across the Country. We pioneered the unsecured micro-lending space in Nigeria and are positioned to be the dominant market leader in the Country and beyond.

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 6 years

Job Description

Job Objectives:

  • Direct the control, compliance and governance function of the business and ensure that all units adhere to the operational policies of the company to mitigate financial and non-financial risks that may crystallize.

DEPT/DIVISION:  

  • REPORTS TO: Control, Compliance, and Governance (CCG), Head, Control, Compliance & Governance
  • SUPERVISES: Internal Control Officers (State)

RELATIONSHIPS:

  • Divisional and Department Heads, Regulators, Auditors, Law Enforcement Agencies

Job Responsibilities:

Internal Control

  • Oversee the branch compliance activities in the company.
  • Reconcile all company’s correspondent internal accounts promptly
  • Drive total compliance with the company’s procedural manual.
  • Develop strategies and guidelines to drive efficiency in service delivery and processes by monitoring required procedures, TAT and SLA, to improve operational efficiency and effectiveness.
  • Develop strategic policy change to mitigate fraud and improve the control environment.

Compliance

  • Design and develop compliance policies and procedures and manage the implementation of same across the company.
  • Supervise and drive the regular communication of KYC regulatory requirement to all staff.
  • Oversee and coordinate activities (such as training, awareness program, KIP) to facilitate compliance culture within the company.
  • Liaise with regulatory bodies and law enforcement agencies on compliance issues for the business to avoid actions that could lead to loss of its operating license.

Key Performance Indicators: 

  • Number of undetected internal policy & procedure infractions
  • Number of major exceptions from internal audit, external audit, regulatory reports
  • Undetected income leakage arising from undetected processing errors
  • Accuracy, timeliness and completeness of report
  • Overall internal audit rating
  • % of audit plan completed
  • Number of outstanding recommendations from audits
  • # of Cost Saving Initiatives Implemented 
  • % Training Evaluation
  • (Internal) Customer Feedback

Competence Requirement:

Functional 

  • Critical Thinking, Problem Solving and Analytical Skills
  • Effective Communication Skills
  • In-depth organizational knowledge
  • Investigation
  • Legal Jurisprudence
  • Risk Management
  • Forensics
  • Data Analysis

Behavioral:

  • Leadership, Influencing and Negotiation
  • Mentoring and Supervisory
  • Continuous Learning & Improvement
  • Self-Assured, Confident and Assertive
  • Integrity/Honesty
  • Attention to Detail
  • Interpersonal Skills
  • Accountable
  • Ethical

Applications & Technology:

  • Microsoft Word, Excel and PowerPoint
  • Mambu
  • Navision
  • HR Flex
  • Crelend
  • Mosulend
  • Nimble X

Work Conditions:

  • A typical work environment in financial services.
  • Requires periodic travel to branch locations across the country.

Job Specification:

Educational Qualification

  • A first degree is required; Master’s degree as added advantage but not compulsory.

Professional Qualification

  • ACCA, CIMA, IIA, CRMA

Desired Experience/Knowledge

  • At least 6 years of successful risk and compliance experience in financial services industry. Good knowledge of consumer lending is required.
  • Knowledge of regulatory environment and policies and Basel III is optional.

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