Our Wellness Facility is a 5 star super luxurious wellness Centre that boasts synergy in its combined services of a Spa, Gym and Cafe as an indication of its dedication to providing opportunities for individuals to attain their goals in health and physical appearance.
- We are seeking a high performing individual who is passionate about winning and inspiring others.
- We seek a Spa Supervisor to manage the spa section of our wellness center.
- The Spa Supervisor is a results-oriented practitioner, energetic, creative, and enthusiastic.
- The Spa Supervisor will help direct staff to the highest level of customer service, total customer experience, and operational excellence.
- Responsibilities: Attend all staff and department head meetings and provide reports on budgets, business development, training, manning, promotional activity, and inter-departmental issues. Ensure the departmental sales budgets and forecasts are communicated to relevant personnel in the team and that business is in line with expected fiscal performance.
- Establish and maintain retail targets as a percentage of revenues to ensure maximum returns.
- Ensure that the standards of all services and operations performed are as set in the Spa standard operating procedures manual.
- Proactively schedule, supervise and conduct employee new-hire and on-going training programs for positions under your supervision.