Retail Store Manager

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Job Summary

As a Retail Store Manager, you are responsible for delivering a transformational retail customer experience, building our brand one customer at a time

  • Minimum Qualification: HND
  • Experience Level: Mid level
  • Experience Length: 6 years

Job Description

The ideal candidate will be responsible for:

  • Ensuring all operational requirements for the digital centre to run smoothly are always in place.
  • Ensuring employees adhere to the company policies and procedures.
  • Ensuring all team members deliver outstanding on the job performance by coaching, mentoring and training. 
  • Defining employee KPI’s (Key performance indicators) and appraising employee performance. 
  • Achieving financial objectives by increasing revenue, minimizing expenditures, analyzing variances and initiating corrective actions.
  • Ensures availability of merchandise and services by approving contracts and maintaining inventories.
  • Formulating pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales and studying trends.
  • Securing merchandise by implementing security systems and measures.
  • Protecting employees and customers by providing a safe and clean store environment.
  • Maintaining the stability and reputation of the Digital centre by complying with legal requirements.
  • After sales service.
  • Inventory Management



Required Experience/Qualifications/Skills

  • Minimum of an HND/B.Sc./BA in any discipline.
  • A minimum of 6 years experience (Previous Retail Sales experience will be an advantage)
  • Exceptional Customer Focus, Budget Tracking, Vendor Relationships, Market Knowledge, People Management, Strategic Planning, Good Communication Skills

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