Job Summary

We are looking for an organized Secretary to perform administrative tasks as well as welcome guests and clients to the office. The Secretary is responsible for answering phone calls, responding to emails and scheduling meetings for office executives.

  • Minimum Qualification: OND
  • Experience Level: Entry level
  • Experience Length: 3 years

Job Description

  • Welcome visitors and clients.
  • Answer phone calls.
  • Respond to emails.
  • Schedule meetings.
  • Prepare conference rooms for meetings.
  • Accurately recording minutes from meetings.
  • Greeting visitors and deciding if they should be able to meet with executives.
  • Using various software, including word processing, spreadsheets, databases, and presentation software.
  • Responding promptly to customer inquiries
  • Communicating with customers through various channels
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.

Requirements:

  • 3-5 years’ experience
  • Minimum of an OND
  • Proficiency with Microsoft Office.
  • Excellent computer literacy.
  • Excellent interpersonal skills.
  • Ability to multitask.
  • Excellent communication skills.
  • Excellent time management skills.
  • Prior experience in the administration would be advantageous.

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