- Receiving calls from online customers and resolving customer queries and any customer related issues as regards their transactions
- Ensure proper flight reservation, hotels and cars and issue ticket and voucher where necessary
- Ensure effective and efficient intra and interpersonal communication with the customers
- Educate and enlighten customer on the new and existing products of the company
- Ensure adequate solution to customers on any difficulty encounter why booking ticket on their own
- Prepare and forward daily sales report to the account department at every close of business .
- You will be required to go for marketing, acquire new clients individual and corporate for the growth of your branch and to meet your set target.Monthly
- Ensure proper balancing of every online transaction ,off-line transaction, walk-in-customer on daily basis and present it to account department for review
- Provide a simple income and expenditure of the company at the end of every month
- Follow up on every prospects and pending transaction on a daily basis .
- Your duties/responsibilities maybe modified at the discretion of the management
Salary Range is from N55,000 to N65,000