Sales/ticketing officer

Job Summary

Ensure effective and efficient intra and interpersonal communication with the customers

  • Minimum Qualification: Degree
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description

  • Receiving calls from online customers and resolving customer queries and any customer related issues as regards their transactions 
  • Ensure proper flight reservation, hotels and cars  and issue ticket  and voucher where necessary
  • Ensure effective and efficient intra and interpersonal communication with the customers
  • Educate and enlighten customer on the new and existing products of the company
  • Ensure adequate solution to customers on any difficulty encounter why booking ticket on their own
  • Prepare and forward daily sales report to the account department at every close of business  .
  • You will be required to go for marketing, acquire new clients individual and corporate for the growth of your branch and to meet your set target.Monthly target will be set by your supervisor
  • Ensure proper balancing of every online  transaction ,off-line transaction, walk-in-customer on daily basis and present it to account department for review
  • Provide a simple income and expenditure  of the company at the end of every month
  • Follow up on every prospects and pending transaction on a daily basis

Salary Range is fom N35,000 to N45,000

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