- Attract potential customers by answering products questions, suggesting information about the products. Process orders, prepare correspondences and fulfil customers needs to ensure customer satisfaction.
- Answers customers' questions about products, prices, availability, uses and durability.
- Take daily stock of all items.
- Promote sales through word of mouth to walk-in customers, social media and online sales platform like SME Market hub, Dealdey, Jumia etc
- Send daily activities report
- Call customers after sales (one week after purchase) to find out if they are enjoying their purchase and if there are no issues.
- Add customers contacts to the office WhatsApp to send updates about new arrivals, promos etc.
- Get down numbers of walk-in enquiries to follow up later.