Social Media Manager / Customer Service Officer

Job Summary

The Role The Social Media Manager will work alongside the bridal stylists, ensuring all our social media platforms are consistent and eye catching. She must have a good understanding of the digital market and demonstrate the ability to grow our social media following and more importantly sales. She will also work with the bridal stylists in the showroom to attend to clients to gain insights into bridal trends and dynamic customer requirements

  • Minimum Qualification: HND
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description

Responsibilities 

The responsibilities of our Social Media Manager will include:

  • Scheduling daily posts across Google, Facebook, Instagram & YouTube
  • Respond to customer enquiries on WhatsApp Business, Instagram and FaceBook and ensure sales conversion. 
  • Use graphics and video editing apps to create daily content
  • Follow up with leads across platforms and demonstrate conversion 
  • Coordinate In store and on location photo shoots
  • Develop contents for Social Media pages not limited to videos, promotions, educative materials
  • Monitor and report on key analytics per channel, using native channel insights.
  • Monitor community conversations on all channels and provide feedback to our stylists with the aim of driving sales.
  • Update company website as required 
  • Work with FaceBook Marketers, Google and other marketing companies to grow visibility and sales.
  • Maintain a strong brand presence across all social media and online platforms
  • Create and execute strategic online marketing promotions.


SKILL Requirement 

  1. Strong Knowledge of all major social media platforms and content formats
  2. A keen interest and some knowledge of the bridal industry and fashion

  3. Strong organisational and multi-tasking skills

  4. Strong communication skills, both verbal and written

  5. Self-motivated and driven to show results

  6. Analytical and attention to detail

  7. Website management - consistent content marketing and SEO
  8. Good use of graphics, picture abs video editing apps

Salary

Annual Salary of N500,000 excluding monthly allowance of data bundles


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Lagos
| Full Time |
NGN Below 75,000
1mo
Anonymous Employer
Lagos
| Full Time |
NGN Confidential
3w