Sales Associate

Confidential

Job Summary

One of our clients is seeking qualified candidates to fill this role

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

The Sales Associate Duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions.

You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction.
To be successful as a Sales Associate, you should stay up-to-date with product features and maintain our visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting our company's goals.

Responsibilities
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assess customers needs and provide assistance and information on product features
  • Welcome customers to the office (as events require) and answer their queries
  • Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
  • “Go the extra mile” to drive sales
  • Actively seek out customers
  • Remain knowledgeable on products offered and discuss available options
  • Process POS (point of sale) purchases
  • Team up with co-workers to ensure proper customer service
  • Build productive trust relationships with customers
  • Comply with inventory control procedures
  • Suggest ways to improve sales (e.g. planning marketing activities)
Requirements:
  • Proven work experience as a Retail Sales Associate, Sales representative or similar role
  • Bachelor’s degree preferred
  • Basic understanding of sales principles and customer service practices
  • Proficiency in English
  • Basic Math skills
  • Working knowledge of customer and market dynamics and requirements
  • Track record of over-achieving sales quota
  • Hands-on experience with POS transactions
  • Familiarity with inventory procedures
  • Solid communication and interpersonal skills
  • A friendly and energetic personality with customer service focus
  • Ability to perform under pressure and address complaints in a timely manner
  • Availability to work flexible shifts

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