Job Summary

We are looking for a Sales & Marketing Manager (West Africa) who will develop, grow and lead the West African business during the coming years.

  • Minimum Qualification: MBA / MSc
  • Experience Level: Senior level
  • Experience Length: 5 years

Job Description

Business Development:
  • Responsibility for sales and marketing in Process Systems Product Area Industrial Processing (IP).
  • Sales to major customers and maintain important and sustainable relationship with key stakeholders like Service Organization, Sales agents network, HMOs etc.
  • Identify and develop modern trade businesses in the area of responsibility.
  • Prospect new customers and investigate who have stopped buying
  • Develop existing customers to their full potential for all valid products.
  • Actively promote new products.
  • Secure professional processing of inquiries, orders and complaints.
  • Follow up offers, negotiate and get orders in accordance with the value based selling concept.
  • Customers’ quotation up to N150m per month.
Partnership Management:
  • Maintain and develop the relationship with customers through regular contacts and visits and other specific promotional activities.
  • Know the needs of prospective and existing customers, maximize their satisfaction, anticipate their requirements, and be a driving force of the innovation process of our customers.
  • Keep all information of customers and suppliers updated in corresponding systems following internal guidelines.
  • Follow up on credit limits and overdue.
Develop Strategy to Grow Brand in West Africa:
  • Collect and report market intelligence concerning e.g. price levels, competitor activities, market trends, etc.
  • Prepare customer events.
  • Participate in selected exhibitions and fairs based on directives from the Managing Director.
  • 30-50% travel time envisaged with this job after the initial market research during 6months/1year.
Be a Team Builder and contributor to JSMC Brand:
  • It is furthermore expected that the Sales Manager will promote the company at every opportunity, enhancing its profile in the market place.
  • Work as an effective team member within the company as a whole, especially within the sales area team, thereby optimizing communication and eliminating scope for error and misunderstanding.
  • At all times take a pro-active approach to selling, actively chasing business and pursuing inquiries and leads on behalf of the company.
  • Constantly improve own technical knowledge.
  • Be willing to adopt new ways of working and to pursue learning and development programs upon request.
  • Deputizing colleagues (inside as well as on the field).
Qualification & Requirements
  • University Degree BSc or Master’s degree (Sales and Marketing related field).
  • Knowledge in business economies of major West African countries like Nigeria, Ghana, Togo, etc.
  • Written and spoken English and little knowledge of French.
  • A keen interest for people taste for, and skills in interpersonal contact (contact with the new prospects, regular exchanges with the firm Partners and the marketing team, with the press…).
  • Self-motivated and independent.
  • Excellent sense of client service target, process and action oriented, with a good understanding of customer priorities.
  • Pro-activity, autonomy and sense of initiative.
  • Sense of confidentiality.
  • A desire to succeed with a sales mission.
  • A “hunting spirit” i.e. a desire to trace new business despite problems and resistance.
  • Substantial knowledge of the PC and related computer programs.
  • Knowledge and a minimum of 5 years of experience from roles within sales and marketing.

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