UnoCasa Limited - Our client, a fashion retail brand with outlets across the country and still expanding, is recruiting suitably qualified candidates to fill the position above.
- Deploy business strategy at store level to increase customer pool, expand store traffic and meet set targets
- Meet sales goals through training, motivating, mentoring and providing feedback to sales/service team
- Ensure high levels of customers satisfaction through excellent customer relationship management
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store ambience and visual merchandising standards
- Conduct personnel performance appraisals to assess training needs and build career paths
- Deal with all issues that arise from staff or customers (complaints, grievances etc).
- A minimum of HND/B.Sc in any field
- At least 3 years work experience as a store manager
- Good leading skills and business orientation
- Customer management skills
- Ability to handle difficult situations
- Strong organizational skills
- Good communication and interpersonal skills.