Retail operations administrator

Job Summary

Directs and supervise retail staff across several retail outlets to ensure they meet set objectives.

  • Minimum Qualification: HND
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

A reputable organisation seeks to fill the above position with suitable and qualified persons.

Job Description: 

  • Directs and supervise retail staff across several retail outlets to ensure they meet set objectives
  • Provide training to retail employees to develop their skills and enhance their job performance
  • Ensure compliance with company policies and procedures
  • Provide solutions that address performance issues in a timely and effective manner
  • Monitor the activities of the customer service department of retail outlets to ensure a satisfied clientele
  • Contact store managers and other retail staff to communicate relevant information
  • Mentor and motivate sales staff to put in their best in order to achieve financial goals
  • Develop and implement budget and plans for retail operations
  • Visit retail establishments to ensure efficient and effective management as well as high-performance sales
  • Develop policies for the merchandising of goods in retail stores
  • Monitor inventory levels to determine the need for stock supply at each retail outlet
  • Set and regulate product pricing using results of market and demand analysis
  • Ensure compliance with health/safety policies and procedures at retail sites
  • Listen to customer complaints to address & resolve their issues
  • Evaluate operational and financial records to determine the sales performance of retail stores.

Job Requirement:

  • Education and Training: H.N.D /Bachelor’s degree in business management, business administration, business studies, or in a similar field. Experience in retail sales and customer service is also required for this position. Computer Literacy is highly required. 
  • Organizational Skills: Retail operations Administrator must be able to coordinate sales operations across a retail chain.
  • Accounting Skills: Ability to review and evaluate sales records.
  • Communication Skills: proficient in interacting with Customers and retail staff to communicate information relevant to sales
  • Location: Candidate must reside in the following areas of Lagos State; Gbagada, Ketu, Magodo, Ikeja, Ogudu, Fadeyi
  • Candidate must have proven experience in retail or sales.
  • Candidate must be between 32 – 38years Old.
  • Salary bracket – (N50,000 – N75,000)

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