Complete store operational requirements by scheduling and assigning employees, following up on work results.
Prepare annual budget, schedule expenditures, analyse, variances, initiate corrective actions.
Ensure availability of product and services by ensuring bill approvals and also maintaining inventories.
Formulate pricing policies by reviewing merchandising activities, determining additional needed sales promotion, authorizing clearance sales, studying trends
Market merchandise by studying advertising, sales promotion and display plans; analysing operating and financial statements for profitability ratios.
Secure merchandise by implementing security policies and measures.
Maintain the stability and reputation of the store by complying with legal requirements.
Determine marketing strategy changes by reviewing operating and financial statements and departmental sales records.
Maintain inventory by implementing purchasing plans and staying in contact with vendors and shippers.
Develop a schedule of holiday activities and promotions throughout the year strategically designed to bring in more revenue.
Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent.
Manage stock levels and make key decisions about stock control.
Analyze sales figures and forecast future sales and interpret trends to facilitate planning.
Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development.
Respond to customer complaints and comments online and offline.
Organize special promotions, displays, and events.
Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.
Initiate changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market.