Job Summary

Restaurant Supervisor to lead all aspects of our business. You will deliver high-quality menu and motivate our staff and provide good customer service

  • Minimum Qualification: HND
  • Experience Level: Management level
  • Experience Length: 3 years

Job Description

Responsibilities:

  • Coordinating daily restaurant management operations
  • Delivering superior food and beverage service and maximizing customer satisfaction
  • Responding efficiently and accurately to restaurant customer complaints
  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste

 Requirements

  • HND/BSc degree in Business Administration; Accounting, hospitality management or any related discipline
  • Strong experience in Sales and Marketing is an added advantage
  • 3 years at least experience in restaurant management, or any management position
  • Proven work experience as a Restaurant Manager, Restaurant General Manager Hospitality Management or similar role
  • Proven customer service experience as a manager
  • Strong leadership, motivational and people skills
  • Acute financial management skills

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