Restaurant Manager

New

Anonymous Employer

Job Summary

The Manager oversee the entire operations of the restaurants in abuja..

  • Minimum Qualification: Degree
  • Experience Level: Management level
  • Experience Length: 5 years

Job Description

  • Maintain overall quality and service standards. 
  • Follow up on management team shift control issues 
  • Develop Operations Excellence Audit action plan. 
  • Ensure that Health & Safety and Food safety working practices are adhered to at all times 
  • Financial planning
  • Develop budget plans and tactics to achieve target. 
  • Keep regular contact with customers to obtain feedback on service, food quality and staff friendliness using customer comment cards.  
  • Respond to written customer complaints on a weekly basis. 
  • Conduct management meetings
  • Communicate and implement national and local promotions. 
  • Manage the implementation of local sales building programmes . 
  • Must possess excellent leadership qualities

Requirements:

  • Must be computer literate
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Recommend ways to reach a broader audience
  • Train new and current employees on proper customer service practices
  • Must be social media savvy

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