Relationship officer

Crossover Microfinance Bank Limited

Job Summary

To source for and open new accounts, disburse and manage loans and ensure full repayment as at when due.

  • Minimum Qualification: Degree
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description

Crossover Microfinance Bank Limited was first incorporated under the name Pacific Savings and Loans Ltd in 1992. With a new focus and team in 2010, the bank was later rebranded Crossover Savings and Loans Ltd aka Crossover Mortgage Bankers. With the ever-growing financial need in the retail sector and with new investors, Crossover remodelled its operations from mortgage to microfinance in 2014 to empower micro and small-scale businesses in the retail sector. It commenced full-scale microfinance operations in March 2016.

Responsibilities

  • Attracts new customers to the business and maintain an excellent relationship with clients
  • Analyze potential loan markets and develop referral networks to locate prospects for credit products.
  • Evaluate loan applications and documentation by confirming credit worthiness while processing loan application of successful clients.
  • Ensure client relationship management and confidentiality is maintained.
  • Repetitively work towards increasing client base and product’s volume of a portfolio.
  • Pursue the sourcing of new accounts and client/savings mobilization.
  • Conducts pre-loan training, client and guarantor’s verification.
  • Ensure an efficient and effective process in savings and repayment collections.
  • Manage and follow up on loan to ensure prompt and due repayment, while preventing default.
  • Efficiently and effectively manage defaults where they occur.
  • Perform other duties and responsibilities as may be assigned by the Relationship Manager.

Education/Qualifications

  • Bachelor's Degree from a recognized academic institution in Marketing, or related field.
  • Minimum of Two (2) years relevant experience; working in a Banking or Microfinance bank setting.

Skills & Knowledge:

  • Good communication and interpersonal skill
  • Good sales and marketing skills
  • Ability and aptitude to work with detail, precision, speed, and accuracy.
  • Basic computer literacy.

Note: 

  • Candidates residing in the areas mentioned above will be given preference.

How to Apply?

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