Relationship manager

CreditRegistry Nigeria

Job Summary

CreditRegistry Nigeria, officially registered and licensed by the Central Bank of Nigeria (CBN) as CR Services (Credit Bureau) Plc. They are recruiting to fill the role of Relationship Manager

  • Minimum Qualification: HND
  • Experience Level: Senior level
  • Experience Length: 5 years

Job Description

Job Description

  • Provide first line support to customers
  • Drive credit report usage in line with revenue targets
  • Initiate and proffer ways to drive customer endearment to our products and services
  • Identify and propose new product and new feature requests raised by customers
  • Identify and nurture new market opportunities
  • Drive promotional/marketing campaigns
  • Work closely with the PSG team to ensure technical issues are resolved within the shortest possible time
  • Identify and recommend user training opportunities
  • Obtain competitive and market intelligence information on new trends, techniques, and practices
  • Administer periodic customer surveys
  • Perform other duties as directed by the Head, Sales & Business Development

Requirements

  • B.Sc or HND in any discipline.

Work Experience

  • Post NYSC work experience in a relationship management/customer service role

Skills/Competencies

  • Good communication skills (oral and written)
  • Articulate and confident
  • Attention to details and a well-organized approach to work
  • Must be a team player
  • Ability to work well under pressure
  • Integrity and discretion in handling confidential company information
  • Proficiency in MS Office (Word, PowerPoint & Excel)

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