Job Summary

The Production Manager is responsible for managing customer orders and the technical team involved in the production of clothing.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 4 years

Job Description

About the role:

  • The Production Manager is a highly valued and integral member of the team, who is comfortable working in a fast-paced environment and under pressure, while maintaining efficiency and quality in line with our standards. The Production Manager will report to the Business Manager on day-to-day operations and production, ensuring operational excellence to achieve business goals and production targets.
  • The individual must have the ability to make good judgment calls in a variety of situations, have strong written and verbal communication, administrative and organisational skills, and good people skills while maintaining a realistic balance among multiple priorities.

Typical day-to-day responsibilities involve:

  • Ensuring that facilities and equipment are available and functioning
  • Managing the production team, processes and resources
  • Ensuring that all supplies required are procured in a timely manner and stored appropriately and efficiently
  • Creating weekly production schedules based on client orders or merchandise requirements and ensuring they are met
  • Leading the production department and providing strategic solutions for increased efficiency and quality
  • Managing studio merchandise and client visits
  • Managing client orders from start-to-finish
  • Providing weekly reports on product and people
  • Inspecting the quality of garments produced to ensure company standards are met
  • Recruiting excellent team members into the production team
  • Organising skills acquisition and training for the members of the production team

The key attributes for this role are:


  • The individual should be able to inspire team members with a clear knowledge and understanding of his/her own roles and responsibilities, and a deep commitment to the company’s mission and standards.

Operational Excellence

  • The role will involve managing the production team of patternmakers, procurers and tailors; proffering solutions to improving efficiency and providing daily production reports.

Creative Problem Solving

  • The individual should be able to foresee challenges and avert them, and be quick to rectify issues that arise- especially as they affect production.

Strategic Thinking

  • The individual should be able to think critically about ways to develop his/her department and team, and meet set deadlines and targets.

The skills required for this role include:

  • Comfortable self-managing
  • Ability to lead and take responsibility for department
  • Strong logistics and operations management skills
  • Good verbal and written communication skills    
  • Good people skills and customer service
  • Capacity to multitask
  • A degree from an accredited University or College
  • IT skills (e.g. Google Docs, Google Sheets, Microsoft Word and Excel, Email, Internet research)

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| Full Time |
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