Product specialist

Confidential

Job Summary

A reputable organisation seeks to fill the above position with suitable and qualified persons.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 4 years

Job Description

  • Department: Marketing
  • Reports To: Head of Marketing
  • Job Level: Associate

Job Summary

  • As a Product Specialist, you will be working mainly with major laboratories, medical diagnostic centres, tertiary health centres (both government and private), Non-Governmental Organizations (NGOs), and other medical institutions, promoting and selling our diagnostic equipment and services to support their provision of quality healthcare to patients.
  • In this challenging role you will plan and execute daily sales activities and marketing initiatives while building and maintaining strong internal & external customer relationships.

Key Responsibilities

  • Ensuring sufficient sales activity, territory coverage and future prospect development to achieve individual set financial targets;
  • Working closely with our supplier’s/internal marketing teams, developing growth targets and appropriate activities. Tracking, monitoring and measuring marketing and promotional activities;
  • Understanding customer needs, presenting solutions and the creation of proposals, with the delivery of added value to the customer central to the offering;
  • Maintaining good knowledge of competitor strategy and activity to identify new areas of business growth; offering insight data to support negotiation and overcome objections.
  • Providing excellent service to the customer ensuring they are kept up to date with all progress;
  • Provide a strong after-sales support service to the customer to ensure the longevity of the relationship;
  • Attend trade shows and/or industry conferences to network, be a guest speaker or promote the business;
  • Coordinate with all other ISN team or support functions
  • As required, sharing best practices and insight

Education and Skills Required

  • Bachelor’s degree with at least a 2:1 grade in Laboratory Sciences or related field
  • Minimum of four (4) years work experience
  • Previous medical devices sales experience highly preferred

 Competency and Skill Requirement

  • Exceptional verbal and written communication skills;
  • Strong presentation skills, able to engage people in our technologies, products and services.;
  • Ability to work collaboratively with colleagues and the wider business.
  • Maintains direction and focus through proactive planning and organized approach to work;
  • Resilient to objections, pressure and change;
  • Passionate about customer service with the ability to listen to customer needs and offer solutions;
  • Actively seeks innovative ways to improve processes, products, and customer experience;
  • Ability to successfully negotiate and close a deal;
  • Demonstrates strategic thinking with an entrepreneurial spirit;
  • Demonstrates superior judgment and excels at utilizing information to build a business case and enact positive change;
  • Understands the hierarchy and culture of customer and supplier organizations and is able to identify the decision makers and influencers;
  • Proven ability to quickly learn new applications, processes, and procedures;
  • Presents a professional image with the ability to form strong relationships with customers, colleagues and wider ISN business;
  • Willingness to travel, sometimes at short notice;
  • Competent computer literacy

Salary: 

  • 250k monthly gross


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