print account manager

Hewlett Packard (HP)

Job Summary

A Technology Solutions provider is currently recruiting to fill in the position of a Print Account Manager.

  • Minimum Qualification: Degree
  • Experience Level: Executive level
  • Experience Length: 8 years

Job Description

Hewlett Packard (HP) is the largest technology solutions provider in Europe, Middle East and Africa (EMEA) and worldwide. The company's offerings span from IT infrastructure, personal computing and access devices to global services, imaging, and printing. Our customers are virtually everybody: consumers, small and medium-sized companies, large corporations as well as Government institutions.

Job ID: 3028104

Responsibilities

  • Builds growth opportunities using the account planning process; actively manages planning process through scheduled reviews and updates.
  • Extensive time working with and leveraging external partners to deliver solution sale.
  • A significant percentage of time spent directly with customer; interfaces with all levels, including highest within customer organization; highly diverse set of functions and buyers; focus in on the management level.
  • Develops a business plan in conjunction with the customer.
  • Applies consultative-selling techniques to identify and advance opportunities that result in ongoing profitable revenue growth for HP.
  • Maintains high-level of customer loyalty and builds trust and integrity, as indicated in HP-conducted surveys and reports.
  • Responsible for achieving/managing quarterly, half-yearly, annual quota and/or margin.
  • Enters all opportunities in pipeline tool and updates them weekly. Recommends and Implements industry leading Pipeline management practices.
  • Ability to implement margin recovery activities/strategies.
  • Acts as a first interface for international accounts in collaboration with members of global business teams, and local teams.
  • Identifies customer requirements, matches with HP capabilities and chooses respective HP supply chain accordingly (Volume Direct or Indirect).

Education and Experience Required

  • University or Bachelor's Degree.
  • Detailed knowledge of key customer types or customers on given products.
  • Viewed as an expert in company; sought out by other Sales Representatives and/or first level managers for input.
  • Relevant work experience as an Account Manager.
  • Industry experience required.
  • Experience in product specialty (computers, printers, servers, storage).

Knowledge and Skills

  • Has good leadership skills and cross-functional expertise.
  • Must have good time management skills.
  • Broad understanding of the customer's needs; applies standard as well as creative solutions to meet those needs; particularly considering the specific industry/market.
  • Ability to coordinate multiple internal and external partners on multiple levels to deliver appropriate solution sale.
  • High-level customer management relationship building, working at management and executive level in lines of business.
  • Partner organization intelligence aligned with partner management skills.
  • Advanced sales negotiation, and deal closing skills.
  • Identifies and effectively leads the account resources to ensure coordinated, efficient, account management, and accountability for achieving business results.
  • Expertise in managing end- to-end sales processes in large deals.
  • Relevant knowledge of client's industry; keeps abreast of trends and lead discussions with IT on strategic directions and linking discussions.
  • Knowledge of HP's breadth of solutions and engages specialist resources as needed.
  • Ability to understand the customer's business issues and translate to HP solutions.
  • Ability to prioritize and drive strategic sales activity on a complex solution basis.
  • Excels in competitive selling skills.
  • Sells across platform and specialty.

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