Operations Agent

New

Anonymous Employer

Job Summary

Handle day-to-day Applications in compliance with Standard Operating Procedures

  • Minimum Qualification: Degree
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description

  • Attending to clients at respective posting
  • Refer unresolved applicant grievances to the designated supervisor
  • Addressing Grievance Problems and Resolve applicants servicing
  • Report Preparation
  • Obtain and examine all relevant information/documents presented by applicants
  • Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors
  • Maintain a clean desk/workstation always
  • Maintain floor order from applicants at all-time directing the to the respective station next
  • Support the provision of healthy and safe working environment through good inter personal and team practices
  • Ensure that the entire visa application process is completed within the mandated Turn Around Time
  • Carry out any duties assigned by your Line Manager

Requirements:

  • Minimum of a degree
  • 1-3 years experience

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