Job Summary

Looking for young, upcoming/ experienced graduate with unquestionable expertise, ‘big world’ vision and impressive ‘beyond-the-box thinking’ abilities

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

We are looking for you to lead the development of specific departments, working in a management team of 3 people. Since we are a start-up, we require your unique skills to manage operational logistics, product supply chain, market research, develop unique marketing strategies, improve customer service, conduct continuous quality improvement. In your team your defined sub-objectives should contribute to the overall goal of increased profitability through targeted sales to a rapidly expanding and loyal customer base by driving store sales, creating favourable store policies in your specific area and marketing programs that will increase sales and rapidly grow the existing customer base.

Duties & responsibilities: For this position, we require at least a bachelor's degree. An MBA or master’s degree in a related field is an asset, but not required. You should be familiar with a variety of the field's concepts, practices and procedures. The operational officer typically reports to the Manager who reports to top management. Working under the leadership of the Manager, you will combine and hone your skills, in a strategic operational team, to develop strategic plans and drive success in rapid succession. Career prospects, training and mentorship opportunities exist, based on the success of the company. As the successful candidate, you will maintain and adjust operations to stay within the corporate budget and suggest any changes necessary to sustain the projected profit margin for each quarter. You will be guided by the business plan and be required to make adjustments/ improve on expected outputs annually. 

Operational Officers are required in the following departments: 
  • Social Media and Marketing 
  • Marketing, Sales and Frontstore development 
  • Logistics and SCM 
  • Customer Service and Client Relations 

All operational officers, as part of more detailed work descriptions to be provided to successful candidates, will:
  • Have the ability to work with minimal supervision and come up with innovative solutions that align with company policy, vision and objectives
  • Contribute to annual budget preparations and participate in the initiation of quality improvement approaches and early corrective/ remedial actions
  • Contribute to workplace safety, following established SOPs on workplace harassment, internet safety, green policies, maintain a clean and safe environment for clients and other employees, and others
  • Maintain the stability and reputation of the store by complying with all ethical and legal requirements
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Contribute to team effort by accomplishing related results as needed
  • Ensure standards for quality, customer service and health and safety are met
  • Respond to customer complaints and comments, as required and instructed
  • Promote the organization locally by liaising with local schools, newspapers, social media, hospitals, youth groups, women groups and the community in general

Working conditions
Work will require ability to lift small to medium weights 
Travel within the Lagos and surrounding cities/ towns will be required
Occasional sponsored travel outside Lagos state may be required
As part of company policy, there exists ample opportunity to telecommute or work from home
Background checks will be required.

Important: If this is you, submit a 2-page resume and a cover letter, highlighting only one department of interest/ choice, years of experience since graduation, skills and key competencies before the deadline. Entries submitted after the deadline will not be considered. We appreciate all applicants and will only contact shortlisted candidates.

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