Noc/support engineer

Hyperia Limited

Job Summary

Administering and configuring routers, changing firmware regularly and resolving network issues. Supervises the functioning of network components and ensure that they are active and problem free.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

Hyperia Limited is currently seeking for passionate, intelligent and energetic personnel to fill the above position.

Responsibilities

  • Takes network problem complaints from users, analyzes them and resolves such.
  • Maintainance of network facilities for continuous performance.
  • Inspections on regular basis on network performance and preparation of reports.
  • Monitor and maintain network and associated software, including responding to tickets.

Skills

  • Experience in managing, supporting and deploying network infrastructures
  • Strong ability to diagnose server or network alerts, events or issues
  • Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision
  • Ability to use initiatives
  • Good oral and written communication skills, and ability to address conflict with others constructively
  • Ability to work a flexible schedule

Job Requirements

  • Minimum of a degree holder
  • Minimum of 3-5 years experience
  • Candidates should have good experience in handling computer networks.
  • Previous customer service or helpdesk experience will be an added advantage

How to Apply?

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