Microsoft Dynamics ERP

Job Summary

Tek Experts is a leading, global provider of business and IT support services and a developer of technologies is looking to fill the position below;

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

Job Description:
  • Provide Dynamics 365 Finance and Operations support for users via phone and email.
  • Follow best practices and processes to deliver top-notch customer satisfaction
  • Field incoming problems from end-users to resolve application, hardware and Provide Dynamics 365 Finance and Operations software issues;
  • Prioritize, schedule, and administer all instances where enhancements and defect resolution are required
  • Communicate Dynamics 365 Finance and Operations application problems and issues to key stakeholders, including management, development teams, end-users, and unit leaders;
  • Ensure all IT and Dynamics 365 Finance and Operations support requests are dealt with in an efficient and timely manner;
  • Accurately maintain logs and documentation related to Service Requests gotten from customers.
  • Participate in the Dynamics 365 Finance and Operations applications training programs and individual classes;
  • Assist in creating end-user documentation, instructions, procedures, and processes

Core Competencies:

  • Bachelor's Degree in Information Technology or related education from the technical institute is a plus.
  • Microsoft SQL Server Administration¬†
  • Windows Server Administration
  • Microsoft Azure Virtual Machine Management
  • Microsoft Office 365 Knowledge
  • Azure Active directory
  • Must be able to read, write and speak English fluently to be considered for this role
  • Excellent verbal, interpersonal and written skills required to communicate with users.
  • 2+ years of experience in a technical support environment.
  • Experience with Microsoft Dynamics AX, NAV or Any Other ERP Solution would be an asset.
  • Can work a shift-based job.

Share Job Post

Log In to apply now

Lagos
| Full Time |
NGN Confidential
Job Function: IT & Software
1mo
Lagos
| Full Time |
NGN Confidential
Job Function: IT & Software
1mo
Lagos
| Full Time |
NGN Confidential
Job Function: IT & Software
1mo