Job Summary

Kero Global Lendas, Ltd seeks qualified candidates to fill this role

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

Responsibilities:
Report directly to Head of Sales
  • Responsible for the marketing and cross selling of our products and services while ensuring prompt and quality customer relationship management
  • Respond to customers enquires on the activities of the business line
  • Act as the point of contact for clients
  • Organize regular client meetings to discuss their requirements
  • Resolve problems and handle complaints in a timely manner
  • Identify new potential customers
  • Supervise sales account representatives
  • Assist with loan request documentation
  • Monitor and report on sales performance analytics
  • Prepare call memos for weekly review 
  • Involves in the Cheque pick up and revenue collections
  • Suggest innovative ideas to increase sales and improve customer experience
  • Actively support and develop the business unit [BU] to deliver required growth and achieve agreed target.
  • Actively drive the sales process in relation to winning, and developing profitable clients.
  • Ensure robust account planning is in place for all prospects and that key actions are completed on time
  • Actively identify and work with colleagues across the business to capitalize on account penetration and cross-selling opportunities and other duties that may be assigned. 


Skill/Competencies/ Job Requirements:
  • HND/B.Sc holder in any discipline
  • Must have at least 1- 2 years’ experience in the Micro Finance Sector 
  • Must be smart and presentable
  • A natural drive to be successful and are motivated by going above and beyond!
  • Those who possess excellent rapport building skills
  • A tenacious, proactive and methodical approach
  • Someone who wants to take ownership of their work and their own career
  • A forward-thinking individual who can identify new opportunities and come forward with ideas to better the company
  • Good knowledge of bank’s products and services 
  • Good Communication Skills 
  • Good interpersonal skills 
  • Relationship Management
  • Good Team Player
  • Negotiation skills 
  • Working knowledge of computer and banking applications
  • Processing accuracy 
  • Basic accounting skills
  • Attention to details 


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