Get99 is a Lagos-based E-commerce Start-up under the umbrella group, Xgo Technology Limited. Xgo Technology Limited is a Chinese technology company with operations in Lagos, Nigeria.
Get99 is an online marketplace dedicated to listing verified products and services such as jobs, automobile, apartments for sale and rent as well as general merchandise in a secure platform. It’s major products categories include General Merchandise, Automobile, Real Estate and Verified Jobs.
The Key Account Manager will oversee the operations of the specified category and manage the company’s relationship with its major clients (sellers). The successful applicant will be responsible for the acquisition of new clients and management of strong relationships with the clients (sellers) to ensure their long term retention through the deployment of Business Development Associates. He/ She will be responsible, also, for identifying needs and requirements to promote the Company’s services to clients (sellers) towards achieving mutual satisfaction.
This position is a Senior position with great growth potential in a steadily growing company with a great and friendly work environment.
Leading the team in the acquisition of new clients and ensure long term relationships.
Monitoring and influencing the sales team’s performance to ensure monthly KPI’s and targets are met
Providing necessary support to offline sales agents in resolving issues with clients and dealing with complaints
Planning and hosting strategy sessions with team leads to improve performance of the offline sales agents
Conducting research for strategic process improvement
Liaising with HR in the recruitment and training of Business Development Associates
Identifying competencies for Team Lead roles
Assisting HR in rewards and recognition of best performing Business Development Associates and Team Leads
Identifying team weaknesses and assist in developing strategies aimed at improving outcomes of underperforming teams
Prepare regular reports of progress and forecasts to Directors
Other tasks and responsibilities assigned
BSc or equivalent in a relevant field
3 - 4 years sales experience preferably in an E-commerce firm
Experience in a target driven role especially within a fast paced environment is a plus.
Effective communication skills.
Ability to multitask.
Must be Team oriented.
Ability to identify problems and provide solutions.