it support staff

Xown Solutions Limited

Job Summary

Technical Support (or IT support) professionals help resolve customers’ technical problems.

  • Minimum Qualification: OND
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description

Xown Solutions Limited is an Information Technology Company that specializes in Software Development, ERP System Implementation, IT & System Security, Smart City Innovation/e-Governance Consulting & Training, Disaster Recovery Solutions, Web Application Development, e-Commerce and e-Business Solutions Development, DNS and Hosting Services, Portal Development, Customization & Implementation, Mobile Application Development, Kiosk Self-Service Solutions and other internet based solutions. We also deal in cooperate  sales & Maintenance of Computer Hardware and I.T accessories such as Servers, Laptops, Printers, Computer Screen and so on.

Responsibilities

  • Installing and configuring computer hardware, software, systems, networks, printers and scanners
  • Planning and undertaking scheduled maintenance upgrades
  • Setting up accounts for staff, ensuring that they know how to log in
  • Solving password problems
  • Talking to clients and computer users to determine the nature of any problems they encounter
  • Responding to breakdowns
  • Investigating, diagnosing and solving computer software and hardware faults
  • Repairing equipment and replacing parts
  • Obtaining replacement or specialist components, fixtures or fittings
  • Checking computer equipment for electrical safety
  • Maintaining records of software licenses

Skills:

  • In-depth knowledge of hardware and software
  • Up-to-date knowledge of the latest IT and software trends
  • Ability to work well with people
  • Strong communications skills
  • Excellent organizational skills
  • Ability to quickly establish good working relationships with clients
  • Willingness to sometimes work unsociable hours
  • Patience and a logical mind
  • Enthusiasm for continual learning

Requirements

  • Minimum of an OND in Computer Science or Computer Engineering
  • Minmum of 1 year experience in Computer Networking and Computer Repair.
  • Candidate must reside in Egbeda, Ikotun and Ipaja Axis.

How to Apply?

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