It support officer

Stresert Services Limited

Job Summary

A manufacturing organization is currently recruiting to fill the position of an IT Support Officer.

  • Minimum Qualification: Degree
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description

Job Responsibilities

  • Ensure a conducive operating environment (hardware, software, printer, power equipment).
  • Carry out day to day user support on computers (peripheral and power equipment).
  • Ensure user anti-virus is up-to-date; Replace computer parts as required.
  • Maintain an up-to-date inventory of all IS equipment and compliance with maintenance schedules and data integrity.
  • Conduct routine back up and restore of user data arising from equipment failure.
  • Perform data processing and other operations undertaken by IS on behalf of customers.
  • Monitor users to ensure compliance with IS policies and procedures.
  • Support the roll-out of new applications.
  • Set up new users' accounts and profiles and deal with password issues.
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
  • Other similar task assigned by line manager.


  • First Degree in Information Technology/Computer Science or relevant course.
  • Hands-on experience in a related field.

How to Apply?

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