Human Resources Officer (National position)



Job Summary

Maintain Updated Personnel files for all staff as well as the staff database

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 1 year

Job Description

Role Purpose

  • To provide professional support and assistance for the development and management of Human Resources functions within the Humanitarian team, for the development and maintenance of policies & procedures, for staff welfare and the promotion of the Child Safeguarding Policy.

Scope of Role

  • Reports to: HR & Admin Manager
  • Staff directly reporting to this post: HR Assistant
  • Budget responsibility: None

Key Areas of Accountability

  • Maintain Updated Personnel files for all staff as well as the staff database
  • To provide Admin support to Line Manager to arrange training opportunities for staff
  • Ensure that all changes to SC payroll is prepared/updated punctually and that these changes are checked and signed off by HRAM before being sending to the Country Office for signing
  • Provide admin support to Line Manager to arrange training opportunities for staff

Human Resource Management:

  • Assist HR & Admin Manager in the development of annual needs for development / training through the formal performance review process
  • Maintain and update all database/tracker for Staff, Consultants, Volunteers, recruitments, learning and development, applicants
  • Participation in the organisation of trainings and maintaining a list of trainings conducted.
  • Support in researching training opportunities as prioritised by the Humanitarian Management Team or as requested by Supervisor.
  • Manage exit process of staff
  • Prepare terminal benefit of exiting staff and share with Line Manager for approval
  • Preparation of monthly department report


  • Under the supervision of the HRAM, lead in the recruitment of all national positions.
  • Liaise with Hiring Manager on recruitment
  • Ensure recruitment is done in line with SCI guidelines and key policy like child safeguarding is uphold during recruitment
  • Coordinate and assist in interviewing/recruitment processes:
    • Long/Short-listing of candidates
    • Assist as part of a panel in interviewing candidates
    • Ensure reference checks, criminal record check and all vetting are done in line with SCI guideline for candidate
    • Ensure recruitment documents are obtained and arranged in line with SCI guideline for new recruitment
    • Prepare contracts and offer letters
    • Respond to enquiry of candidates on recruitment
    • Inform Hiring Managers of new staff coming on board
    • Develop standard induction pack in line with SCI guideline for new staff
    • Create and share with Hiring Managers induction schedule for new staff

Staff Health and Welfare:

  • Under the supervision of Line Manager, lead the staff welfare programmes
  • Liaise with the CO to register staff with Health Management Organisations (HMO)
  • Maintain records of all incident reports
  • Provide relevant information necessary for the management of the combined accident and employee compensation and group life insurance cover for staff

Other - Other ad hoc tasks as requested by Line Manager.

Skills and Behaviours  (our Values in Practice)

  • Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
  • Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved


  • Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same
  • Widely shares their personal vision for Save the Children, engages and motivates others
  • Future orientated, thinks strategically


  • Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters
  • Values diversity, sees it as a source of competitive strength
  • Approachable, good listener, easy to talk to


  • Develops and encourages new and innovative solutions
  • Willing to take disciplined risks


  • Honest, encourages openness and transparency; demonstrates highest levels of integrity

Skills and Experience

  • BSc/HND in Industrial Relations, Personnel Management, Business Administration or relevant Social Sciences
  • Minimum of 3 years post NYSC progressive experience in HR Generalist role
  • Fluency in written and spoken English
  • Demonstrable ability at report writing
  • Sound knowledge of HR practices, procedures and administrative systems
  • Excellent planning and organisational skills, with proven administrative skills
  • Ability to manage competing priorities effectively in a constantly changing environment, meet deadlines and work calmly under pressure
  • Strong coordination and time management skills
  • Excellent communication and interpersonal skills and a willingness to be respectful, kind, sensitive and empathise with staff and beneficiaries
  • Proven capacity of management, leadership and team work
  • Strong teamwork skills with the ability to both support colleagues and request support as and when required
  • Willingness and capacity to be flexible and accommodating when faced with difficult and frustrating working conditions
  • Willingness to travel to the field for work
  • Computer literate at high level
  • Commitment to Save the Children mission, vision and values


  • Have working knowledge of the local language
  • Work experience in an NGO
  • Masters/MBA
  • Knowledge of HR analytics
  • Knowledge of the use of Orale and Taleo

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