Develop and implement policies regarding human resources activities, such as recruitment, compensation, benefits, training, employee relations, and performance management.
Process, verify, and maintain documentation relating to personnel activities, such as recruitment, training, grievances, performance evaluations, and classifications.
Interpret and provide guidance and instruction to subordinates/peers on HR processes, policies, workflow and work unit priorities.
Develop professional HR substantive expertise through continuous learning activities such as attending academic courses, seminars, workshops, reading professional research journals or conducting research to support program development.
Study and analyze positions and prepare position descriptions based on job responsibility questionnaires and personal interviews; evaluate positions using established evaluation systems, determine grades and prepare records as to the validity of the evaluations.
Record and track data from position descriptions and job salary evaluations to ensure consistency and accountability.
Identify staff vacancies and recruit, interview, conduct candidate reference and work history authentication along with background checks and select applicants.
Provide employees with information about policies, job duties, working conditions, wages and opportunities for promotion and employee benefits.
Administer compensation, benefits and performance management systems and safety and recreation programs.
Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommended needed changes.
Plan and conduct new employee orientation to foster positive attitude toward organizational objectives, which includes planning and managing the onboarding process and training for all new hires. Analyze training needs to design employee development, language training and health and safety programs.
Serve as a link between management and employees by handling questions, interpreting and administering contracts, and helping to resolve work-related problems.
Conduct exit interviews to identify reasons for employee termination.
When needed, contract with vendors to provide employee services such as background verification, health and life insurance, and transportation.
Assist supervisors and staff with understanding and using the Performance Evaluation System.
Provide oversight to the work performed by the HR Officers and ensure their duties are carried out in a timely and efficient manner.
Mediate conflict, grievances, and harassment cases.
Make decisions on HR issues in consultation with the Operations Manager
Manage all HCN staff procedures on Health Insurance and National Housing Funds and Life Assurance in compliance with the Nigeria Labor Law
In Preparation of Program Closeout, Perform the Following Tasks:
Prepare and manage staff retrenchments and severance calculation and payment request on the approach to program conclusion
Manage the timelines and sensitivity of notifications concerning staff retrenchments
Provide psychological counselling within period leading to staff retrenchments
Identify, engage, procure services and oversee delivery of services to support staff to update their CVs and letters of introduction prior to retrenchment. Recommend and identify further training to support staff in roles after NERI
Work closely with HQ to identify suitable follow-on roles in Creative for retrenched staff. Work with HR departments in other organizations to support the handover of staff as and when appropriate
In line with USAID/OTI and Creative HR Compliance Checklist; prepare documentation and develop indexing system to transfer all HCN staff HR files and supporting documentation to HQ/Ultipro on completion of program. Compete and support audits as needed.
Provide technical advice and support to senior management on staff planning leading onto startup for SWIFT V and/or the potential NERI follow-on
Perform other tasks, as assigned.
Required Skills & Qualification:
University degree in human resources, management, business administration, or related field is required
At least six years of general experience with at least 4 years of HR experience in a high volume, complex environment is required.
Experience working on development funded programs will be added advantage.
Demonstrated ability to solve challenging and complicated administrative issues.
Experience with budgeting and cost analysis.
Strong organization and communication skills.
Experience in sourcing, recruiting, and interviewing professional and management candidates is required.
Certification in human resources (PHR, SPHR, GPHR) is considered a plus.
Experience in developing and implementing programs across complex organizations with software and systems related to sourcing and management of candidates is required
Good communication and interpersonal skills is required.
Considerable knowledge of employment law is a plus.
Proficiency at using Microsoft office software: MS Word, Excel, PowerPoint, Outlook, etc. is required.
Excellent record keeping and documentation skills are required
Experience of working in a conflict environment is a plus.
Fluency in oral and written English is required.
Fluency in one or more of the local state languages in the North Eastern part of Nigeria
How to Apply?
Please login to see application instructions.