Job Summary

A Four Star Boutique hotel in Ikoyi, Lagos, is seeking to employ the services of an experienced Housekeeping Supervisor with the following set skills,

  • Minimum Qualification: OND
  • Experience Level: Mid level
  • Experience Length: 5 years

Job Description


  • Manage and Monitor staff scheduling and room assignments to ensure proper coverage.
  • Ensure that all staff are properly trained and have the tools and equipment needed to effectively carry out respective job duties.
  • Prepare daily roster, supervise and ensure that all Housekeeping staff comply with quality standards.
  • Conduct thorough inspections of guest rooms and provide feedback to the Manager on Duty on a daily basis.
  • Inspect storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair.
  • Ensure the protection of guests' room numbers and policies regarding guest room access.
  • Control expenses and minimize waste within all areas of housekeeping and manage and control guests’ supplies and usages.
  • Work closely with Stock Control to protect supplies, conducts physical inventory, and prepare daily supplies usage.
  • Complete all paperwork and closing duties, such as, filling out supply requisitions, maintenance request forms and updating log books etc.
  • Work closely with the maintenance department in preventative maintenance and reporting deficiencies, amongst others.

 

  • Develop short and long term Housekeeping plan and implementation for the Hotel.
  • Ability to maintain stock and storage rooms and work within departmental budget.

 

  • Substantial Housekeeping background within the hotel industry, with at least 5 years in a supervisory role and not less than eight (8) years general experience.
  • Working knowledge of room management systems and advanced knowledge of housekeeping process and procedures.
  • Previous experience managing a team of housekeeping employees through, motivation, training and development.
  • Certified or experienced hotel housekeeping executive/supervisor

 Personal Attributes

  • Preferably female, however, a well the experienced male is acceptable, nonetheless
  • Excellent written and verbal communication skills
  • Demonstrate accuracy and thoroughness, and exhibit sound judgment
  • Ability to develop and maintain gracious and efficient customer service
  • Ability to deliver superior and consistent guest experience through housekeeping employee development, service standards and training
  • Manage competing demands and able to deal with frequent change, delays, or unexpected events
  • Attention to detail and a commitment to high standards of delivery
  • Excellent organizational skills and the ability to improve and promote quality
  • Self-motivated and exhibit calmness under pressure, with a flexible approach

Method of Application

Only Candidates presently in Lagos with the required qualification, experience, and attributes will be considered

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Lagos
| Full Time |
NGN Below 75,000
1mo
Anonymous Employer
Lagos
| Full Time |
NGN Confidential
2w