A reputable hotel located in Abia state seeks to fill the above position with suitable and qualified persons.
- Development of departmental operating procedures and documentation of same.
- Cost monitoring and control
- Preventive maintenance, planning and Schedule
- Appraisal of existing employees
- Localized marketing, market intelligence gathering, competition shopping.
- Social media marketing including website development and management, Facebook, Instagram, Twitter, Hotels NG and other hotel affiliated websites.
- Talent hunt and orientation training.
- Service culture training.
- 3 years of relevant experience.
- Fluency in English; knowledge of other languages is a plus
- Understanding of all hotel management best practices and relevant laws and guidelines
- Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage
- Excellent customer service skills as well as a business mindset
- Demonstrable aptitude in decision-making and problem-solving
- Reliable with an ability to multi-task and work well under pressure
- Outstanding leadership skills and a great attention to detail.