Job Summary

Enhances sales staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

The Talent African Company seeks qualified candidates to fill this role for a client in the  building industry in Nigeria

This role is responsible for the Sales and Marketing support to the Head of Sales- Managing Director for Colours in Africa which includes but not limited to Retail shops and Commercial sales:

Job Duties:

  • Enhances sales staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.
  • Service existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on all sales outlets (Lagos, Ibadan and other states where the shops are located).
  • Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
  • Focuses sales efforts by studying existing and potential volume of dealers.
  • Submits orders by referring to price lists and product literature.
  • Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans.
  • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
  • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
  • Provides historical records by maintaining records on area and customer sales.
  • Contributes to team effort by accomplishing related results as needed.
  • Determines call schedule by reviewing priorities with shop managers; discussing special instructions, product promotions, new products, and price changes.
  • Maintains customer relationships by visiting with store managers, department managers, and employees; answering their questions; responding to special requests;
  • Maintains store shelves by observing displays of company products; removing damaged or freshness-dated products; tidying store shelves; providing optimum display of products.
  • Maintains inventory by restocking shelves with product from inventory; observing inventory levels; prompting store management to reorder when levels appear low; arranging for return and credit for damaged products.
  • Completes call report by observing display and pricing of competitors' products.
  • Helps field sales representatives with special promotions by setting-up displays at aisle ends; checking daily on special promotions; observing customer reaction to special promotions; forwarding observations to management; removing promotions at end of special promotion period.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

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