Head, agent network

Inlaks Limited

Job Summary

Responsible for driving delivery on agent, customer and revenue growth targets through effective development and management of a distribution network. Take ownership for overall responsibility and accountability for the agent network. Provide supervision to all the Regional Agency Supervisors

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 10 years

Job Description

Inlaks is a leading system integrator in Sub-Saharan Africa. We partner with the leading OEMs in the technology industry to provide world-class IT and Infrastructure Solutions that exceed the needs of customers.

Description

Are you a top-class individual, result oriented, passionate, performance-driven, and innovative leader and believe you have the skills and experience to be the Head, Agent Network at Inlaks? If yes, please apply.

Key Responsibilities

  • Establish an appropriate framework to facilitate agent rollout and performance of Agency Supervisors and Master Agents across critical parameters - customer and agent acquisition and agent management.
  • Provide field based market intelligence necessary for forecast long and short-range market potential for the Super Agency service.
  • Monitor and manage all agents ensuring adequate liquidity.
  • Drive visibility and adoption for our agent network
  • Ensure compliance with internal rules, of partner contracts and of regulator expectations.

Qualifications and Experience Required

  • B.Sc in any field. A post graduate certification in a related subject is an advantage.
  • Professional certification is an extra advantage.
  • Proficient in Microsoft Office applications (MS Word, Excel, PowerPoint).
  • Minimum of 10 years of relevant experience, of which at least five (5) must be at senior management position(s) in a similar or comparable institution, (FMCG, Sales and Distribution or Agency Banking experience preferable)
  • Drive channel satisfaction improvement.
  • Must be able to develop and communicate competitive landscape analysis.

Skills:

  • Fast Moving Consumer Goods (FMCG) Sales Experience.
  • Key negotiation skills.
  • Thorough understanding of agency business.
  • Working knowledge of banking product management
  • Proficiency in Hausa Language is an added advantage.
  • Ability to work under pressure and achieve results
  • Ability to foster and sustain relationships with stakeholders, peers and executive
  • Ability to manage multiple priorities effectively
  • Good knowledge of management, operational and supporting processes.
  • Ability to work in a multi-disciplinary team, good IT skills, sound interpersonal, communication and presentation skills, combined with excellent organization and team working skills, a drive for excellence and a passion for success.

Note: 

  • Only shortlisted candidates will be contacted.

How to Apply?

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