Guest relations officer

Goldenhut Limited

Job Summary

Attend to guests courteously and deal promptly with their requests and queries. Have detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 1 year

Job Description

Goldenhut Limited is a quintessential company in the contemporary human capital and staffing arena with an aim to lead the way endowing with the comprehensive solutions in the HR domain for growing organizations.

Job Descriptions

  • Assist with allocating rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand service recovery steps.

Minimum Requirements

  • Graduate degree or its equivalent
  • Prior experience with similar role
  • Good guest interaction skills.
  • Good listening skills.
  • Sound decision making.
  • Good interpersonal and communication skills.
  • Leadership/People management.

How to Apply?

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