Job Summary

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

Job Description:
  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
Job Requirement:
  • Possess at least B. Sc/HND /OND and equivalent, with specific working Experience for the specified position. Experience in marketing is an added advantage
  • Diary management of booking and reservations
  • Handling inquiries via phone, email and general correspondence
  • Maintaining office services as required (such as cleaners and maintenance companies)
  • Taking and ensuring messages are passed to the appropriate staff member/clients on a timely basis all reservations.
  • Ability to contain and deal with emergencies in a timely and effective manner, while streamlining office operations.
  • Multitasking and stress management skills are essential for this position

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