Pro FM specializes in integrated facilities management, security and cleaning solutions for industrial, commercial and residential projects of all sizes.
- Answer and direct a high volume of customer calls in a professional, friendly, and precise manner.
- Provide personalized support to customers, resolving issues independently or directing them to designated teams.
- Greet outside visitors, escorting them to meeting rooms, and notifying internal parities of visitor arrival.
- Perform data entry tasks including basic order entry.
- Distribute company memos and announcements.
- Maintain conference room schedules, arranging for required resources when necessary.
- Sort, distribute, and prepare mail, supplies, and courier deliveries.
- Assist office staff with a variety of general office tasks.