The candidate is responsible for receiving and attending to customers in a professional and friendly manner; welcome them to the restaurant and attend to their inquiries. Duties and Responsibilities
Ensure outstanding customer care at all times. Provide customers with the restaurant menu and their ingredients Maintains a friendly, cheerful and courteous demeanor at all times. Resolve customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. Ensure that clients make payment for services before they exit the restaurant Keep clear records of payments received and make detailed notes of balance payments Check emails and respond to them accordingly; draw the attention of management to certain mails when necessary Communicate with your supervisor, informing them of clients’ bookings, needs, and complaints. Take up other duties as assigned.
Qualifications and Skills
Applicant must have a minimum of HND or equivalent with a minimum of two (2) years’ relevant experience in a customer-facing role. Proficient in English (oral and written) Excellent phone etiquette Excellent communication skills Multitasking ability Possess retentive memory to remember bookings
Ability to pay attention to details Ability to maintain orderliness. Strong communication and people skills Customer service orientation Interested applicants should send CV with the subject "Application for the position of Front desk/Cashier" in PDF or WORD format