Job Summary

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the receiving area at our organization. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises.

  • Minimum Qualification: Degree
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description

Responsibilities:

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper, etc.)
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages, etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels, etc.
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Preparing meeting minutes, memos, etc
  • Perform minimal HR duties

Requirements:

  • Proven experience as front desk representative, agent or relevant position
  • Familiarity with office machines (e.g. printer etc.)
  • Knowledge of office management and basic record-keeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • Must reside on the island or no further than the Yaba area of the mainland
  • Bachelors’ Degree holder preferred
  • Salary: 60k

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