Front Desk Officer

Job Summary

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make our client feel comfortable and valued while on our premises

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

Responsibilities

  • Ensure client reception area is neat, presentable, and equipped with all the necessary supplies

  • Welcome guests and provide them with superb customer service.

  • Answer questions,  address complaints and thank guest after patronage

  • Answer all incoming calls and redirect them or keep messages

  • Receive letters, packages etc. and distribute them

  • Prepare outgoing mail by drafting correspondence, securing parcels etc.

  • Check, sort and forward emails

  • Monitor office supplies and place orders when necessary

  • Keep client updated records and files

  • Monitor office expenses and costs and get familiar with suppliers

  • Take up other duties as assigned (Take picture for online display.)

  • Create daily report and present to management

Requirements

  • Proven experience as front desk representative, agent or relevant position

  • A minimum of 3 years’ proven experience in a similar role.

  • Knowledge of office management and basic bookkeeping

  • Proficient in English (oral and written)

  • Excellent knowledge of MS Office (especially Excel and Word)

  • Strong communication and interpersonal skills

  • Good organizational and multi-tasking abilities and hard working

  • Problem-solving skills

  • Customer service orientation

  • Familiarity with office machines (e.g. fax, printer etc.)

A Female and a Christian most preferred.

Age range: 23-27 years of age

Salary: N100, 000  


Share Job Post

Lagos
| Full Time |
NGN Confidential
Job Function Administrative & Office
1mo
Confidential
Lagos
| Full Time |
NGN Confidential
Job Function Administrative & Office
1mo
Confidential
Lagos
| Full Time |
NGN 75,000 - 150,000
Job Function Administrative & Office
1mo
Anonymous
Lagos
| Full Time |
NGN Not Specified
Job Function Administrative & Office
1mo

Log In to apply now