Front Desk Officer

Job Summary

One of our clients is seeking qualified candidates to fill this role

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties  at the desk of our main entrance.  The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer- 
oriented approach is essential. The goal is to make our client feel comfortable and valued while on our premises. 
Responsibilities
  • Ensure client reception area is neat, presentable, and equipped with all the necessary supplies
  • Welcome guests and provide them with superb customer service.
  • Answer questions, address complaints and thank guest after patronage
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep client updated records and files
  • Monitor office expenses and costs and get familiar with suppliers
  • Take up other duties as assigned (Take picture for online display.)
  • Create daily report and present to management
Requirements:
  • Proven experience as front desk representative, agent or relevant position
  • A minimum of 3 years’ proven experience in a similar role.
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and interpersonal skills
  • Good organizational and multi-tasking abilities and hard working
  • Problem-solving skills
  • Customer service orientation
  • Familiarity with office machines (e.g. fax, printer etc.)
  • A Female and a Christian most preferred.
  • Age range: 23-27 years of age
  • Salary: N100, 000

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